Duplicate Subscription Check Plugin

The Duplicate Subscription Check plugin helps prevent users from purchasing a subscription if they already have an active subscription for the same product. This ensures that customers do not accidentally purchase duplicate subscriptions.

How It Works

• The plugin integrates into the order processing flow and depends on the Salesforce v3 plugin running first.
• This allows it to work across authenticated, unauthenticated, and anonymously authenticated checkout flows.

Checking for Existing Subscriptions

• In unauthenticated or anonymously authenticated checkouts, the Salesforce v3 plugin first determines if the user already has an account.
• If a matching account is found, based on the set duplication rules, it passes the crmID forward.
• The Salesforce v3 plugin then checks if the account associated with this crmID has an existing subscription in Limio.
• For Express Apple Pay, the next expected step would be for the Transfer Ownership to then run.

Blocking Duplicate Subscriptions

• If an active, matching subscription is found the Duplicate Subscription Check plugin will throw an error.
• The user will not be able to complete the order and will see an error message in the checkout or express checkout offer page.

This functionality is supported for Express Apple Pay and the standard checkout flow.

To enable this plugin email [e-mail].