Accessing abandoned basket through basket id

Akshay Barade

28 May 2024 23:45

For abandoned basket, as the journey is updated to reflect the recent offer, requesting the feature where we will apply to any user accessing the abandoned basket through its basket ID, instead of referring to the offer the user originally abandoned.

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• Official comment

  

  Sara Tollestrup

  30 May 2024 09:46

  Hi Akshay Barade , 

  Thanks for reaching out! Could you please clarify your request for me, specifically the business case for what you are trying to do, and the technical steps you are trying currently? This documentation on the Abandoned Baskets API may be helpful to refer to as well if you're requesting changes to the request parameters or what is returned: https://api.limio.com/#operation/getAbandonedCheckouts

  Thanks,

  Sara
• 

  Akshay Barade

  20 June 2024 13:48

  Use case is as following.Our EVERGREEN offer is:
  https://globeandmail-stg.prod.limio.com/catalog/offers2/AllAccess_1.99_week_for_52weeks
  
  For sales duration we will create custom offers, for example this duration:
  https://globeandmail-stg.prod.limio.com/catalog/offers2/AllAccess_1.50_week_for_52weeksAnd then during a sale we redirect the users via journey, from /digital (EVERGREEN offer attached) path to /digital-flashsale
  (SALE offer attached)
  
  Expected functionality:
  As this journey been activated where users' redirect to SALE offer, from the abandoned basket functionality through basketID  refers the user to previous EVERGREEN offers need to redirect the user to the current journey reflected SALE offer.

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