Ability to hide Limio Attributes from Manage Subscriptions (same as Custom attributes)

Completed

Dani Fill

10 July 2023 10:30

We have removed all the custom attributes but there are still many that appear in the manage subscription filters.

These are Limio owned attributes, many of which we do not actually use. 

Can we have the same functionality to hide these from the filter drop downs too so it's easier for CSRs to use.

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• Official comment

  

  Patrick Ziolkowski

  12 October 2023 14:24

  Hi Dani, 

  I spoke to Melanie Puttnam and Clare Mitchell about this today. We have created an internal ticket for this and will discuss next steps. 

  We'll keep you posted on progress! 
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  Dani Fill

  15 August 2023 09:52

  This was raised when our Customer Services team visited a contact centre last week. Is there an option to review this and see if it's an easy win?

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  Sara Tollestrup

  09 January 2024 16:25

  Hi Dani Fill, 

  Now that the team is using the Rules Builder to automatically load offer filters, do you know if this is still wanted? 

  Thanks,

  Sara

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  Dani Fill

  09 January 2024 16:41

  I'll ask Mel but i think it's when they are selecting filters and it can get confusing as a lot of them are not relevant. 

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  Permanently deleted user

  05 February 2025 15:06

  Hi Dani,

  This functionality was delivered in the LFS release 12.55, allowing users to use profile permission sets as criteria in Subscription Action Rules and Offer Filtering Rules. This is something I see Mel using and working well for your exact use case!

  Best,
  Asha

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