How to keep bots out of your checkout (reCAPTCHA)

Bots can disrupt your checkout process by submitting fake orders, leading to operational issues and fraud risks. To prevent this, Limio supports Google reCAPTCHA, a widely used security measure that helps ensure only real users can proceed.

This guide will walk you through enabling, configuring, and customizing reCAPTCHA in your Limio checkout to balance security and user experience.

For more on strengthening checkout security, see Limio Security Best Practices.

 

Enabling reCAPTCHA in Limio

Follow these steps to enable reCAPTCHA in your checkout flow:

1. Generate reCAPTCHA credentials:

   • Go to Google reCAPTCHA Admin Console.
   • Register your site and select reCAPTCHA v2 (Checkbox or Invisible) or reCAPTCHA v3.
   • Copy the site key and secret key provided.

2. Configure reCAPTCHA in Limio:

   • Navigate to settings > site security in the Limio Admin Panel.
   • Locate the reCAPTCHA configuration section.
   • Enter your site key and secret key.
   • Choose the reCAPTCHA version you registered.
   • Click save to apply the changes.

3. Test the Integration:

   • Perform a test checkout to verify that reCAPTCHA appears as expected.
   • Check your Google reCAPTCHA dashboard for validation logs.

📷 Screenshot: Site security settings

Customizing reCAPTCHA behaviour

Limio provides options to customize reCAPTCHA settings to balance security and user experience:

Threshold settings (for reCAPTCHA v3): Adjust the sensitivity level to filter bot activity.

Page placement: Configure whether reCAPTCHA appears on the cart page, checkout page, or both.

User experience settings: Enable options like "Remember me" to reduce friction for returning customers.

 

Troubleshooting

If reCAPTCHA is not functioning correctly:

• Ensure correct API keys: Double-check your Site Key and Secret Key.
• Browser console errors: Check for JavaScript errors in the browser developer console.
• Google Dashboard: Review your Google reCAPTCHA admin panel for blocked requests or misconfigurations.
• Contact Support: If the issue persists, reach out to Limio Support for assistance.