How to configure PayPal for Zuora in Limio

As mentioned in our How to configure Zuora Rate Plan in Limio user guide, Limio's no code subscription commerce platform is fully integrated with Zuora, right out-of-the-box, and in this user guide we will show you how to setup the Zuora Payment Type in Limio. 

_{In this document, you will find:}

• _{Limio for Zuora PayPal Payment Type}

• _{Set up in Zuora of the PayPal Express Checkout Gateway}

• _{Set up in Limio}

• _{How it will appears to your customers}

• _{Why use PayPal?}

Limio for Zuora PayPal Payment Type on Limio Offers

In Limio, Payment Type field (screenshot below) includes the way a customer will be able to pay for the subscription. To learn how to configure your Limio Offer to accept PayPal Zuora as a Payment Type follow the steps outlined in how to configure Zuora Payment Type on the Offer.

Set up in Zuora of the PayPal Express Checkout Gateway

PayPal Express Checkout, more recently known as PayPal Checkout, is PayPal's flagship product. It is a checkout system that makes it easier for merchants to take payments from customers, it lets customers log into PayPal to pay for the items in their shopping cart with little to no hassle. PayPal Express Checkout can help your customers save time, and streamline the purchasing process to one click.

Zuora provides a direct integration to PayPal Express Checkout that can be used in Limio Commerce. Before doing the setup in Limio, you must first set up the PayPal Express Checkout Zuora Payment Gateways. See Set up and configure a PayPal Express Checkout gateway instance in Zuora Knowledge Centre.

 

Set up in Limio

Once set up in Zuora is complete, you can access the settings in Limio for Zuora PayPal payment gateways, go to Profile -> Settings -> PayPal.

Limio integrates with PayPal through Express Checkout via Braintree SDK. Braintree is a PayPal Service that makes it easy to accept tokenised payments. To integrate with Limio for Zuora, you will need to generate Express Checkout via Braintree SDK Credentials.

🆕 Express Checkout via Braintree SDK is now deprecated. Customer on release 108 can now leverage a new Paypal integration using PayPal Commerce Platform in Zuora with Reference Transactions (tokenization) enabled. 

Once a key has been generated it can be added here to your PayPal Configuration:

Similar to Zuora Payment Gateway configuration different Access Tokens can be used on different regions & currencies, which allows different PayPal accounts globally.

PayPal, similar to Zuora Hosted Payment Pages, requires its own Payment Gateway configuration as often you will want PayPal payments to be routed through different providers than Credit Card, Apple Pay etc.

The Payment Gateways are set up in the same settings section:

Where:

• Gateway Name is the Zuora Payment Gateway name
• Gateway ID is the Zuora Payment Gateway unique ID
• Currency Codes is the list of countries from which payments are accepted on this Payment Gateway

For production environments, the 'Paypal Mode" should be defined as "production", for low environments this can be left blank. 

Finally, you need to add both PayPal and Braintree to the allowed hosts in Limio. To do this navigate to Developer -> Allowed Hosts. And add them like so:

Set up in Paypal

If you decided to go for a streamline Limio checkout, which does not collect and address details from the customer then you must enable the require billing address option in PayPal to ensure the billingAddress linked to the PayPal account is added to the Zuora order. 

How it will appears to your customers

Once this setup is complete you will be able to see PayPal available as single click option to complete a purchase on the Limio checkout:

The button will then open a popup with PayPal Express Checkout. Please note that Limio has no control over the experience within the popup - please reach out to PayPal to understand customisation options.

Log-in step:

Payment selection step:

One-off	Subscription

Payment processing:

Order Complete in Limio:

Why use PayPal?

Limio allows you to integrate PayPal for Zuora for faster, safer higher performing checkouts: 

• Customers are 1.6x as likely to check out if PayPal is offered^[1]
• PayPal can increase checkout conversion by an average of 71% with SMB merchants^[2]
• PayPal boasts a 88.7% conversion rate, with PayPal outperforming other digital wallets by up to 60%^[3]
• Out of mobile users surveyed 33% would not have completed their purchase if PayPal wasn’t an option^[3]
• Out of users surveyed 80% claimed to have felt more secure using PayPal than sharing credit card information on mobile^[3]

_{[1] Nielsen study commissioned by PayPal, Nielsen Media Behavioural Panel of SMB desktop transactions from 3,778 UK consumers from July 2020 to June 2021.}

_{[2] Nielsen study commissioned by PayPal, Nielsen Media Behavioural Panel of UK with 14,072 SMB desktop purchase transactions from July 2020 to June 2021.}

_{[3] Online Payment Type: Conversion Analysis - comScore Study of Large Merchant Checkout}