How to restrict the billing and/or delivery country for Limio Offers

Limio allows global businesses to restrict who can order a specific Limio Offer based on their country. This functionality enables phased roll out of global campaigns, helps prevent geo-spoofing for purchasing a preferable price and allows to control where physical Products are delivered.

This feature works both for the legacy Single Page Checkout and the new Modular Checkout.

Limio Allowed Countries attribute

The 'Allowed Country' attribute on Limio Offers is used to restrict where that Offer can be purchased. If this attribute is empty or not filled out the Limio Checkout will assume the Offer is available globally.

NOTE: Before the release of 2021 Winter Release "Allowed Country" attribute was supported at both Page and Offer level. This is now deprecated.

If the attribute is filled out, countries included in the list will be the only countries offered in the Limio Checkout.

Understanding Allowed Countries attribute for different Order Types

Due to billing requirements for different kind of Order Types, Limio will intelligently restrict the country on the most appropriate input:

Order Type	Restricted address control	Explanation
Standard acquisition with no delivery	Billing Address	Digital Subscriptions should be purchased with a payment method belonging the country the Offer is allowed to be sold in.
Standard acquisition with delivery	Delivery Address	Physical Subscriptions can only be delivered to the country the Offer is allowed to be sold in. However, can be bought with any payment method as delivery is limited.
Gift acquisition with no delivery	Billing Address	Digital Gift Subscriptions should be purchased with a payment method belonging the country the Offer is allowed to be sold in.
Gift acquisition with delivery	Billing Address	Physical Gift Subscriptions should allow for gifts to be purchased abroad. Therefore, should be purchased with a payment method belonging the country the Offer is allowed to be sold in, but allow delivery anywhere.

Limio Setup

Once you are ready to setup restrictions, navigate to the relevant Limio Offer and fill out the Allowed Countries attribute with the allow list of countries:

This is how it will look in the Limio Shop's checkout:

Restricting Countries in Limio for Salesforce

Allowed Countries are also used in the Limio Checkout for Salesforce Product Selector (How to configure offer details to display in Product Selector). You can type in Country, select the country you need, and the search will automatically pull all matching pages for that country.

Note that it is also possible to mandate agents to always select a country before placing an order.

Allowed Countries vs. Limio Journeys

Please note that this is different from the Limio Journey capabilities around geo-routing. Limio Journey routes customers to the page based on their IP address, but does not enforce the available countries for purchase. Often those will be the same, but not in every case: for example you may advertise a specific page for a digital subscription in France, but must legally allow the purchase of that digital subscription throughout the EU. Learn more about Limio Journey here: How to configure Limio Journeys .