Got any other questions? Contact Support

Submit a ticket via our service desk:

Go to https://limio.zendesk.com/hc/en-gb/requests/new

The best way to get day-to-day support is to submit a ticket via the service desk. It allows us to track progress and ensure there is a single location for communication, making sure nothing is ever overlooked.

Email:

Email [e-mail] 

Please note that tickets sent via emails will not have a priority assigned to them and might not be prioritised accordingly.

Telephone support:

We’re available for technical emergencies 24x7x365 by phone. If you are experiencing an Urgent (P0) or High (P1) response time outside business hours, please use our telephone support. Call us at:

• UK & Europe: [phone]
• US: [phone]

2024 UK public holidays:

Please continue to submit support tickets as usual, please take note of the priorities and when to use them: How Limio support works

New Year's Day	Monday 1st January
Good Friday	Friday 29th March
Easter Monday	Monday 1st April
Early May Bank Holiday	Monday 6th May
Spring Bank Holiday	Monday 27th May
Summer Bank Holiday	Monday 26th August
Christmas Day	Wednesday 25th December
Boxing Day	Thursday 26th December

2025 UK public holidays:

New Year's Day	Wednesday 1st January
Good Friday	Friday 18th April
Easter Monday	Monday 21st April
Early May Bank Holiday	Monday 5th May
Spring Bank Holiday	Monday 26th May
Summer Bank Holiday	Monday 25th August
Christmas Day	Thursday 25th December
Boxing Day	Friday 26th December