Submit a ticket via our service desk:
Go to https://limio.zendesk.com/hc/en-gb/requests/new
The best way to get day-to-day support is to submit a ticket via the service desk. It allows us to track progress and ensure there is a single location for communication, making sure nothing is ever overlooked.
Email:
Please note that tickets sent via emails will not have a priority assigned to them and might not be prioritised accordingly.
Telephone support:
Weβre available for technical emergencies 24x7x365 by phone. If you are experiencing an Urgent (P0) or High (P1) response time outside business hours, please use our telephone support. Call us at:
- UK & Europe: +44 20 3871 8387
- US: +1 415 799 2249
2024 UK public holidays:
Please continue to submit support tickets as usual, please take note of the priorities and when to use them: How Limio support works
New Year's Day |
Monday 1st January |
Good Friday | Friday 29th March |
Easter Monday | Monday 1st April |
Early May Bank Holiday | Monday 6th May |
Spring Bank Holiday | Monday 27th May |
Summer Bank Holiday | Monday 26th August |
Christmas Day | Wednesday 25th December |
Boxing Day | Thursday 26th December |
2025 UK public holidays:
New Year's Day |
Wednesday 1st January |
Good Friday | Friday 18th April |
Easter Monday | Monday 21st April |
Early May Bank Holiday | Monday 5th May |
Spring Bank Holiday | Monday 26th May |
Summer Bank Holiday | Monday 25th August |
Christmas Day | Thursday 25th December |
Boxing Day | Friday 26th December |
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