How to troubleshoot issues with the Zuora Hosted Payment Method (HPM)

While Limio surfaces the Hosted Payment Method from Zuora (How to set up Zuora Payment Gateways and Hosted Payment Methods for eCommerce in Limio), visibility into the payment issues can be achieved in two ways:

• Your payment provider dashboard, such as CyberSource Business Centre.
• Zuora System Health for Hosted Payment Method Pages (HPM Threat Detection dashboard)

Zuora System Health will collect and displays HPM traffic and threat data, as well as security settings configured for each hosted payment page.

The Zuora HPM Threat Detection dashboard is a tool for monitoring and analyzing security threats on Hosted Payment Method (HPM) pages. It helps in detecting attacks, understanding attack patterns, and reviewing security configurations. Key features include an overview of attacks, detailed metrics on page submissions and failure rates, and recommendations for security settings. This dashboard is essential for maintaining the security of payment pages on the Zuora platform

Learn more here.